Privacy Policy

Last Updated:

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1. Introduction

Welcome to Creativepresent. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gift wrapping and handmade gift services.

By using our services or website at creativepresent.cv, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us when ordering gift wrapping services or handmade gifts:

  • Contact Information: Name, email address, phone number, and delivery address
  • Order Details: Gift wrapping preferences, custom messages, gift type selections, and delivery preferences
  • Communication Records: Messages sent through our contact forms or email correspondence
  • Payment Information: Billing details processed securely through third-party payment providers

3. How We Use Your Information

We use the information we collect for the following purposes related to our gift wrapping and handmade gift services:

  • To process and fulfill your gift wrapping orders
  • To personalize gift tags and custom messages as requested
  • To coordinate delivery or pickup of your wrapped gifts
  • To communicate with you about your orders and inquiries
  • To improve our gift wrapping techniques and product offerings
  • To send you updates about seasonal designs and new services (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With delivery partners to fulfill shipping of your gift-wrapped items
  • Payment Processors: With secure payment providers to process transactions
  • Legal Requirements: When required by New Zealand law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your personal information. All data transmitted through our website is encrypted using SSL technology. We store your information securely and limit access to authorized personnel only.

6. Data Retention

We retain your personal information for as long as necessary to provide our gift wrapping services and fulfill the purposes outlined in this policy. Order records are kept for accounting and legal compliance purposes as required by New Zealand regulations.

7. Your Rights

Under New Zealand privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Privacy Commissioner

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Address: 59b The Glade South, Pukekohe, Auckland 2120, New Zealand
  • Phone: +642108093180
  • Email: support@creativepresent.cv